Terms and Conditions for the Provision
Terms and Conditions for the Provision of Digital Content, Membership in an Online Program, and the Provision of Services
These Terms and Conditions (T&Cs) contain all the important legal information regarding the sale and provision of online courses via the websites www.zenskazalezitost.cz and www.mariemiranlaja.cz. The T&Cs include information you need to have available before clicking the order button. They also contain so-called consumer information prior to concluding a contract pursuant to § 1820 of the Civil Code. By concluding the contract, you express your consent to the T&Cs by ticking the relevant checkbox at the end of the order form. The T&Cs thereby become part of the concluded contract and are binding on you. Please read them carefully. Thank you for the time you spend reading them.
CONTENT OF THE T&Cs:
I. IMPORTANT TERMS, INSTITUTES, AND PERSONS, ABBREVIATIONS
II. LIABILITY
III. INFORMATION ON THE WEBSITE
IV. ORDER AND CONTRACT CONCLUSION
V. PRODUCT PRICES AND PAYMENT METHODS
VI. ACCESS TO DIGITAL CONTENT
VII. MEMBERSHIP IN THE ONLINE PROGRAM
VIII. PROVISION OF SERVICES
IX. COPYRIGHTS AND CONFIDENTIALITY
X. WITHDRAWAL FROM THE CONTRACT
XI. COMPLAINTS
XII. HANDLING COMPLAINTS
These Terms and Conditions apply to:
The provision of products in digital form (digital content), including online courses, webinars, meditations, quiz evaluations, e-books, and other products with digital content and light images; membership in an online program; and the provision of services (Audience with the Godess, consultations, mentoring, etc.) carried out via the web interface https://www.mariemiranlaja.cz and www.zenskazalezitost.cz.
I. Important Terms and Abbreviations
The following terms, which are capitalized in these Terms and Conditions, shall have the following meanings:
1. T&Cs
These Terms and Conditions.
2. PROVIDER
A natural person who provides the digital content offered on the website.
The Provider is registered in the Trade Register by the authority competent under § 71, paragraph 2 of the Trade Licensing Act, which is the Municipal Office of the City of Brno.
Company ID (IČ):
Registered office: Luční 2600/68, Brno 616 00, Czech Republic
Represented by Bc. Marie Wysogladová DiS.
Phone number: +420606672301
E-mail: info@mariemiranlaja.cz
3. USER
The user of the digital content Product, participant in the online program, or recipient of the service who concludes a Contract with the Provider regarding the Product.
4. CONSUMER
A natural person who, when concluding the Contract with the Provider, acts outside the scope of their business activities or outside the scope of their independent professional practice. If the User provides their Company ID (IČ) in the order form, it shall be presumed that the Contract is not concluded as a Consumer.
5. CONTRACT
A contract for the provision of digital content, a contract for membership in the online program, or a contract for the provision of services, concluded between the Provider and the User via the Web Interface.
The content of the contract for the provision of digital content is the Provider’s obligation to make the Product with digital content accessible to the User for their own use and the User’s obligation to pay the Price to the Provider or provide their personal data.
The content of the contract for membership in the online program is the Provider’s obligation to make available to the User the digital content and services that are part of the online program for their own use and the User’s obligation to pay the Price to the Provider.
The content of the contract for the provision of services is the Provider’s obligation to provide the User with a service (consultation, mentoring, etc., or their “package”) and the User’s obligation to pay the Price to the Provider.
Unless otherwise specified below in these T&Cs as to which type of contract is meant, the relevant provisions shall apply to all types of these contracts.
The Contract consists of the Order, the confirmation of the Order, and these T&Cs. It is concluded in the Czech language, stored by the Provider in electronic form, and made accessible to the User upon written request.
6. PRODUCT
An online course, webinar, quiz evaluation, e-book, meditation, or another product with digital content, including a Light Image, which is the subject of the Contract. The Product may be either paid (where the Price represents the Provider’s remuneration for making it accessible) or free of charge (where instead of the Price, the User provides the Provider with their personal data). Unless otherwise specified in these T&Cs, provisions concerning Products also apply to Products provided as part of membership in the online program, and similarly to services. Wherever these T&Cs refer to making the Product accessible, this shall also be understood as making the online program membership accessible and providing the service (except for Article VI, which applies only to Products with digital content).
7. ORDER
A duly completed and submitted electronic order form, which constitutes the User’s proposal to conclude a Contract.
8. PRICE
The final price for the selected Product stated in the Order or, in the case of membership in the online program, the price for each month of membership in the online program stated in the Order. The price is payable in Euro (EU).
9. WEB INTERFACE
The web interface https://zenskazalezitost.cz and https://mariemiranlaja.cz.
10. WEB
The websites with the domains www.zenskazalezitost.cz and www.mariemiranlaja.cz.
11. CIVIL CODE (OZ)
Act No. 89/2012 Coll., the Civil Code, as amended.
II. LIABILITY
The User acknowledges that they use the Products at their own risk and that it depends solely on them how they utilize the information and what results they achieve. The Provider is not responsible for any results, such as in mental, personal, or business development, which the User may experience in connection with the use of the Product, as these depend on the overall effort in the area of mental and personal development. The Provider is also not liable for any property or non-property damage. The Products consist of guidelines and recommendations, and it is solely up to you how you apply them in practice and how much care and effort you devote to implementing this information. Therefore, the Provider cannot be held responsible for what specific results you achieve based on the Products or what specific steps you take.
We expressly emphasize that success depends not only on the knowledge gained through our Products but also on other factors, including your abilities, your initial situation, etc.
The Products do not constitute healthcare services and do not replace medical care or professional personal consultation. Any steps taken based on the Products, consulatation, Audience with the Godess information, should be discussed with your attending physician or another healthcare professional providing your medical care. The Products, information from consultation, Audience with the Godess do not substitute for medical care.
III. Information on the Website
Any evaluation of Products or the Provider (reviews) published on the Website originates from a person to whom the Product was actually made accessible. The Provider has an overview of the users to whom individual Products have been made accessible and, in case of doubt, will check the records of confirmed orders to verify whether the person who provided the review was indeed granted access to the Product. This is how the authenticity of reviews is verified. Not all reviews may be published on the Website; the Provider selects which reviews to publish.
Each Product on the Website includes a description, what it comprises, its price, and, if applicable, when and for how long it will be made accessible, etc. These Product descriptions are for informational purposes only and do not constitute a proposal to conclude a contract. Therefore, the provisions of § 1732(2) of the Civil Code do not apply.
IV. Order and Conclusion of the Contract
The User orders the Product via the Web Interface by submitting a properly completed electronic order form (Order). The Order contains basic information about the Product and its total Price.
Before submitting the order form, the User can check and change the entered information. The Provider relies on the truthfulness, accuracy, and completeness of the information provided in the Order and is not responsible for any false, incorrect, or incomplete information. By clicking the appropriate button in the order form, the User submits the completed order form, thereby placing a binding order for the Product and making a proposal to conclude the Contract.
The Provider will confirm receipt of the Order by sending an email to the User’s email address provided in the Order. This confirmation email will include a summary of the Order and these Terms and Conditions in PDF or a similar format. Upon delivery of this confirmation email, the Contract is concluded, and this email simultaneously serves as confirmation of its conclusion.
The Provider reserves the right not to confirm the Order, or a part of it, or to withdraw from the Contract if the Product is no longer offered or if its Price has significantly changed. In such cases, the Provider will promptly contact the User to agree on the next steps. If the User has already paid the Price (or a part of it), this amount will be refunded without undue delay, no later than 14 days from the receipt of the Order or withdrawal from the Contract, to the same bank account from which the payment was made.
The Provider also reserves the right not to confirm the Order or to withdraw from the Contract if the User has previously failed to duly and timely pay for the ordered performance. In the event of a refund of the paid Price (or a part of it), the procedure described in the preceding paragraph applies.
The presentation of Products on the Website is for informational purposes only. The Provider is not obliged to conclude a Contract.
V. Product Price and Payment Method
PRODUCT PRICE
The current prices of the Products and all related fees are listed on the Website. The Provider may change Product prices, but for the User, the price valid at the moment of ordering the Product always applies (this does not affect the possibility of concluding the Contract under individually agreed conditions). The current Product price listed on the Website may only be increased for the User if the User chooses the option to pay the Price in installments (see below). Any discounts on Product prices cannot be combined with each other. The final Price is stated in the order summary before the order form is submitted.
If an obvious error occurs in listing the price on the Website (for example, a typo) or a similar mistake happens during the Contract conclusion process, the Provider is not obliged to make the Product available to the User at such an obviously incorrect price, and in such a case, the Provider is entitled to withdraw from the Contract.
Access to a paid Product will be granted only after the full payment of the Price, or in the case of installment payments (see below), after the first installment is paid. Access to a free Product will be granted no earlier than after the Contract has been concluded.
PAYMENT METHOD
The Price can be paid using the following methods:
a) by bank transfer to the Provider’s account.
In the case of the payment method mentioned under point a) (bank transfer), the User will receive the payment details in the email confirming the receipt of the Order.
PRICE DUE DATE
In the case of payment by bank transfer to the Provider’s account, the Price is due within the payment period specified in the payment instructions. The Price is considered paid at the moment the relevant amount is credited to the Provider’s bank account.
After receiving the payment, the Provider will issue the relevant tax document – invoice – and send it to the User’s email address.
INSTALLMENT PAYMENTS
If this option is specified on the Website for a particular Product, the User may choose to pay the Price in installments. In such a case, the current Product price listed on the Website may be increased. The total final Price will be visible to the User in the order summary before submitting the order. By choosing installment payment, the User commits to paying all installments.
If the User is late in paying an installment, the Provider is entitled to restrict the User’s access to the Product until the corresponding installment is paid. This does not affect the User’s obligation to pay all installments. Furthermore, in such a case, the Provider is entitled to, by written notice to the User, immediately accelerate the due date of the entire unpaid portion of the Price and demand payment of all remaining installments at once by the date specified in such notice, or to withdraw from the Contract. Withdrawal from the Contract does not create an obligation for the Provider to refund any installments paid by the User prior to withdrawal.
If the User agrees to pay the Price in installments via automatic recurring card payments (recurring direct debit), the relevant installment will be automatically charged to the payment card whose details the User provided when paying for the Product. This will occur on the 7th day of the month preceding the month for which the respective installment is being paid, unless otherwise agreed or stated on the Website. Within 2 working days after the first payment is made, the Provider will send the User confirmation of the recurring payment setup to the email address provided in the Order. Additionally, the User will always be notified by email 7 days prior to the automatic charge of the next installment.
VI. Access to Digital Content of the Products
METHOD OF ACCESS TO DIGITAL CONTENT
1.The digital content of an online course will be made available to the User by sending login credentials to the email address provided in the Order, granting access to the user account in the member section on the Website.
The digital content of a webinar or a free online course will be made available to the User by sending a link to the email address provided in the Order, through which the digital content can be downloaded or accessed.
2.The digital content of an e-book or quiz evaluation will be made available to the User in docx, pdf, or a similar format by sending it to the email address provided in the Order, either as an email attachment, as a link where the digital content can be downloaded or accessed, or directly within the body of the email.
3.If a different method of digital content delivery is specified on the Website for a particular Product (e.g., by sending a link to a closed Facebook group where the digital content will be shared), the digital content will be made available to the User using that alternative method.
4.Delivery of audio recordings (hereinafter referred to as „meditations“) provided via the web interface will be made available by sending them to the email address provided in the Order either as an email attachment or as a link where the digital content can be downloaded or accessed, or outside the email text. The Provider is not responsible for the User’s results in mental or business development, as these depend on the User’s overall personal development efforts. The provided meditations do not replace medical care or professional healthcare.
The audio recording may be downloaded repeatedly, within the allowed number of downloads.
To fully use the digital content, the User must have the necessary hardware and software equipment, especially the ability to open and work with files in the MP4 format. The content can be played using an internet browser that supports audio playback. The software must include common audio codecs. For online streaming, a stable internet connection with sufficient speed is required. The User’s hardware must also support audio output.
5.The Provider is not responsible for content unavailability in case of the User’s malfunctioning or slow internet connection. Temporary unavailability may also occur due to data maintenance or server outages. The Website may be updated without prior notice.
By purchasing the audio recording, the User is buying an audio file in MP4 format only — without visual content, preview images, or any graphical representation of the meditation content.
TIME OF ACCESS TO DIGITAL CONTENT
6.The Website may specify a particular day on which the digital content will be made available for a Product. In such a case, the User will be granted access to the Product’s digital content on the announced date.
7.If the situation described in the previous paragraph does not apply, the time of access to the digital content depends on the chosen payment method.
If the User pays the Product Price via bank transfer to the Provider’s account, the digital content will be made available within 3 business days after the payment is credited to the Provider’s bank account.
In the case of online payments by credit card or recurring payment, the User will be granted immediate access to the digital content upon successful payment.
Digital content of free Products will be made available to the User immediately after the conclusion of the Agreement, unless the situation described in the previous paragraph applies.
8.The Website may indicate that the Product’s digital content will be made available to the User gradually, in parts. In such a case, the first part (module) of the digital content will be made available according to the timelines specified in the previous paragraphs, and the following parts (modules) will be released progressively according to a pre-announced schedule.
DURATION OF ACCESS TO DIGITAL CONTENT
9.The Website may specify for each Product the length of time during which the User will have access to the digital content. In such a case, the User will have access to the Product’s digital content for the announced duration.
10.The Website may specify for each Product the length of time during which the User will have access to the digital content. In such a case, the User will have access to the Product’s digital content for the announced duration.
11.The digital content of the Product will be provided to the User in the most current version available at the time of the conclusion of the Agreement. The content is not guaranteed to be updated in the future.
FUNCTIONALITY OF DIGITAL CONTENT, TECHNICAL AND SOFTWARE REQUIREMENTS
12.The digital content requires, for full functionality, that the User has hardware and software capable of opening and working with documents in formats such as DOCX, PDF, and similar, as well as playing video and audio files. Additionally, the User must have an internet connection with sufficient speed and a functioning email inbox maintained in a state capable of receiving messages (digital environment).
13.The User is responsible for ensuring the connection of the Product’s digital content with their own digital environment.
VII. Membership in the Online Program
Membership in the online program will be made available to the User by sending login details for the user account to the member section on the Website to the email address provided in the Order.
If the User agrees to pay the Membership Fee for the online program through automatic recurring card payments (recurring direct debit), the Membership Fee for each month will be automatically debited from the payment card details provided by the User during the payment process. The debit will occur on the 7th day of the month preceding the month for which the Membership Fee is being paid, unless otherwise agreed or specified on the Website.
Within 2 working days of making the first payment, the Provider will send the User confirmation of the recurring payment setup to the email address provided in the Order. Additionally, the User will be informed by email 7 days before the next automatic charge, along with clear instructions on how to cancel the recurring payments and thus the membership in the online program.
The User may terminate the membership in the online program at any time by sending an email no later than 5 days before the start of the new billing period to the Provider’s email address listed in these Terms and Conditions. Upon termination of the membership, the regular payment will be cancelled, and the Membership Fee will no longer be charged. By terminating the membership, the User forfeits all privileges and benefits associated with the online program membership. In the event of membership cancellation, access (after the paid membership period expires) will be permanently terminated.
The User is obliged not to disrupt the course of the online program.
The Provider reserves the right to change the date of the online program or its parts in situations that require urgent intervention. Any such changes will be communicated to the User by email, telephone, or another method, and an alternative date will be provided.
VIII. Provision of Services
The services (Audience with the Godess, consultations, mentoring, etc.) are provided by Bc. Marie Wysogladová DiS., the Provider, in the manner described in the service description on the Website. The Provider is entitled to authorize a third party (coach), personally trained in the methods used, to provide the service. Even in such a case, the Provider remains responsible for fulfilling the obligations arising from the Contract.
Services (Audience with the Godess, consultations, mentoring) are provided via video call through platforms such as Zoom, WhatsApp, or FaceTime, or by phone, whereby the User (customer) calls the Provider at the pre-arranged time and date. The consultation starts at the reserved time and date, at the moment the video or phone call begins, following prior notification to the Provider after booking the appointment through the reservation system. The consultation is conditional upon full payment of the service fee and its crediting to the Provider’s bank account.
The service will only be provided after full payment of the Price (or its installment) and its crediting to the Provider’s bank account. If the Price (or the respective installment) is not paid by the agreed consultation date, the Provider is entitled not to provide the service at that time.
The Provider commits to maintaining confidentiality regarding all matters related to the privacy or business secrets of the client, the disclosure of which could harm the customer. The content of the consultation is confidential. This confidentiality obligation also applies to the coach. All obligations related to the Provider must also be fulfilled by the coach.
The Provider or the coach is not responsible for the User’s results in mental or business development, as these depend on the User’s overall efforts in personal development. The provided consultations do not substitute for healthcare or professional medical services.
If the User is not ready at the agreed time, the missed time is counted as part of the consultation. If the Provider is not ready at the agreed time, the missed time will be compensated in a substitute session.
The Provider is not responsible for the quality of the User’s internet connection required to conduct the consultation. The User is responsible for securing appropriate equipment that enables a high-quality video call and a sufficiently strong internet connection to ensure smooth and uninterrupted communication. In the event of technical failures or inadequate internet connection on the User’s side, the Provider bears no responsibility for these obstacles. If the consultation cannot take place due to such failures on the User’s side, it is considered that the service has been provided.
The User may, for particularly serious reasons (e.g., illness), request a change of the consultation date no later than 24 hours before the agreed appointment. This option can only be used once per given service (or „service package“); otherwise, the appointment is forfeited without compensation, unless otherwise expressly agreed between the Provider and the User.
If the Provider cannot provide the service at the agreed time due to particularly serious reasons (e.g., illness), the Provider will inform the User and arrange an alternative date. If the Provider cannot provide the service even on the alternative date, the User has the right to withdraw from the Contract and request a refund of the Price or a proportional part corresponding to the unprovided services (the amount for already provided services is non-refundable).
In the case of a „package“ or other discounted or specially assembled Product that includes consultations or similar services, the Price is set for the „package“ or Product as a whole, not for its individual components.
IX. Delivery of the Light Painting
1.The Light Painting (hereinafter referred to as the „Painting“) can be purchased via the website www.mariemiranlaja.cz.
2. The delivery of the Painting and the arrangement of the handover date will take place after the full payment of the purchase price, the completion of the order, and mutual agreement on the date of personal collection within 30 days of payment of the purchase price.
3. The payment terms for the Light Painting are governed by Section V. PRICE OF PRODUCTS AND PAYMENT METHODS.
4. The method of delivery of the Painting is „personal collection“ at the seller’s place of residence, or by prior telephone arrangement, at a date, time, and place confirmed via email communication by mutual agreement.
5. By submitting the order, the User confirms that they have read and agree to these Terms and Conditions (T&Cs). The User is informed of these T&Cs before completing the order and has the opportunity to familiarize themselves with them sufficiently. Before submitting the order, the User has the opportunity to check and correct the information they have entered.
6. If the User requests transport services for the delivery of the Light Painting, all additional costs incurred, including arranging and paying for these costs, as well as the obligation to arrange in advance the date, time, and place for collecting the Painting from the Provider, are the sole responsibility of the User. The User is also required to inform the Provider of these arrangements in advance.
7. The User is required to provide truthful information in the order to the following extent (unless otherwise specified): (i) the items ordered, (ii) the payment method, (iii) personal and contact details necessary for the proper conclusion of the contract.
8. The Provider will confirm the User’s order by sending the User an invoice (tax document) after the payment of the purchase price for the Light Painting has been credited.
9. The User (buyer) is obliged to promptly notify the Provider of any changes to the information provided in the order. If the User fails to notify the Provider of such changes, they bear responsibility for any damages caused, including the loss of the right to make a claim.
10. In the event that the Provider incurs additional costs related to the delivery of the Painting to the customer, all such costs will be borne by the User. These additional costs must be paid by the User via bank transfer to the seller’s account before the handover of the goods. The Provider’s obligation to deliver the goods under these T&Cs is only fulfilled after the receipt of these additional payments.
X. Copyright and Confidentiality
The Products are copyrighted works. The Provider makes the Product available to the User for their personal use. The Product (or any part of it), whether in its original or modified form, may not be further distributed or made available to other persons without the prior express written consent of the Provider. All texts, audio recordings (meditations), original light paintings (including in electronic form), and photographs are the property of the Provider and may not be used in any way without the Provider’s consent. All digital content on the website is protected by copyright and may not be further distributed or made available to other persons without the Provider’s prior express written consent. Violation of copyright is punishable not only under the Copyright Act but may also constitute a criminal offense.
The User is obliged to maintain the confidentiality of the information necessary to access their user account in the members’ section of the Website. The Provider is obliged to maintain the confidentiality of all facts concerning the privacy or trade secrets of the User, the disclosure of which could lead to harm to the User.
If the User violates copyright or the duty of confidentiality, the Provider is entitled to deny the User access to the digital content of the Product and/or to demand compensation for any damage incurred as a result of such a violation. Copyright infringement is also punishable under the Copyright Act and criminal law. If the Provider breaches the duty of confidentiality, the User is entitled to claim compensation for any damage incurred as a result of such a breach.
XI. Withdrawal from the Contract
If the User is a Consumer and unless otherwise stated below, they have the right under § 1829 of the Civil Code (OZ) to withdraw from the Contract without giving any reason within 14 days from the date the Contract was concluded.
However, the User-Consumer does not have the right to withdraw under § 1837 OZ, especially in the case of contracts for:
a) Delivery of digital content not supplied on a physical medium, once performance has begun and the User has agreed in the order form that performance will begin before the withdrawal period expires (for paid Products);
b) Provision of services that have been fully performed, and the User agreed in the order form that performance will begin before the withdrawal period expires; if the service was not fully provided but its provision has already started, the User must pay for the part of the service provided until withdrawal. The Provider may offset this claim against the User’s claim for refund.
The withdrawal period is met if the User sends the withdrawal notice to the Provider no later than on the 14th day after the Contract was concluded. The User may use the withdrawal form included with these Terms and Conditions or send any unequivocal statement of withdrawal by email or to the Provider’s registered address.
For free Products, withdrawal can be done by unsubscribing from the Provider’s email list via the link at the end of each email.
If the Product is paid, the Provider will confirm receipt of the withdrawal notice immediately. The price will be refunded without undue delay, no later than 14 days from withdrawal, to the same account used for payment, unless otherwise agreed and if no additional costs arise for the User. Since withdrawal is only possible if digital content has not been accessed, the User will incur no costs for the return. Any costs associated with sending the withdrawal notice are borne by the User.
The User may withdraw in other cases stipulated by law or contract. The Provider may withdraw from the Contract if the User seriously breaches their obligations, such as unauthorized interference with the Website, copyright violations, confidentiality breaches, or other legal grounds. In such cases, the Provider may seek damages and immediately block User access to the digital content.
The Provider may also withdraw from the Contract due to insufficient or excessive user enrollment or other serious reasons. The paid amount will be refunded within 14 days unless otherwise agreed.
If the User fails to pay the price or first installment within 15 days of due date, the Contract automatically terminates without formal withdrawal.
If a bonus was given with the Product as a gift, the gift contract is conditional and ends upon withdrawal from the main Contract. The Provider may immediately revoke bonus access or require its return within 14 days after withdrawal.
All bonuses are provided together with the Product unless otherwise stated on the Website.
XII. Complaints
After the Product is made accessible, the User must promptly check the functionality and availability of its digital content. If any defects or issues are found, the User should contact the Provider to enable corrective action. Digital content may be temporarily unavailable during server maintenance or outages. The website may be updated without prior notice.
If the Product does not conform to the Contract, the User has rights arising from defective performance in accordance with the relevant provisions of the Civil Code (OZ).
The User’s rights do not apply in cases where defects are caused by improper use or storage of the Product. The Provider is also not responsible for unavailability or other defects caused by an unsuitable digital environment.
To verify whether a defect was caused by an unsuitable digital environment, the User is legally obliged to cooperate with the Provider to a reasonable extent and using technically feasible methods that cause the least inconvenience to the User.
If the User refuses to cooperate, their rights related to defective performance apply only if they prove that the digital content of the Product does not comply with the Contract.
The User may submit a complaint regarding defective performance to the Provider via the contact details provided above in these Terms and Conditions (email or registered address).
XIII. Handling Complaints and Resolving Consumer Disputes
If the User has any complaint related to the concluded Contract, its fulfillment, or the Provider’s activities, the User may contact the Provider using any of the contact details listed above in these Terms and Conditions.
Supervision of the Provider’s compliance with legal obligations is carried out by these authorities:
- Czech Trade Inspection Authority (Česká obchodní inspekce),
- Trade Licensing Office of Prague 1,
- Office for Personal Data Protection (in cases related to personal data processing obligations).
Any disputes between the Provider and the User will primarily be resolved amicably. If the User is a consumer and a dispute arises from or in connection with the Contract, the User has the right to out-of-court dispute resolution. The body for out-of-court consumer dispute resolution in such cases is the Czech Trade Inspection Authority.
Detailed information on out-of-court dispute resolution is available on the Czech Trade Inspection Authority’s website (coi.cz).
XIV. Final Provisions
Any costs incurred by the User when using remote electronic communication to conclude the Contract (such as internet connection fees) are borne by the User.
Neither the Provider nor the User wishes to imply any rights or obligations beyond those explicitly stated in the Contract based on past or future practices, customs, or industry standards unless otherwise agreed in writing.
These Terms and Conditions (T&C) are published on the Website and are directly referenced in the product order forms. By submitting a completed order form through the Website, the User confirms they know and agree with the T&C.
The Contract is concluded for a fixed period, until the obligations of both Provider and User under the Contract are fulfilled.
The legal relationship between the Provider and the User is governed by the Civil Code (OZ) and, if the User is a consumer, also by the Consumer Protection Act (No. 634/1992 Coll., as amended).
The principles of personal data processing are described in the “Privacy Policy” document, published on the Website and referenced in the product order forms.
If any provision of these T&C is or becomes invalid or ineffective, it shall be replaced by a provision that most closely reflects the original intent. Invalidity or ineffectiveness of one provision does not affect the validity of the others.
The Provider reserves the right to reasonably amend these T&C. The new version will be published on the Website, and the User will be notified by email. The changes take effect after a minimum 30-day notice period.
If the User disagrees with the changes, they may terminate the Contract in writing no later than 5 days before the changes take effect. Termination will become effective one month after delivery of the User’s notice to the Provider.
If the User does not terminate the Contract, they are considered to have agreed to the changes.
The Provider may also make changes that do not entitle the User to terminate, provided the User agrees to such changes.
These T&C are effective from January 6, 2023.
Withdrawal form from the Contract can be found here: (link or attachment presumably provided in the original document).
